Blog

Customer Experience

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Perspectives
June 16, 2025
AI Has Changed Your Customer—Here’s How to Keep Up
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Julia Dillon
Group Product Marketing Manager, Amplitude
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Perspectives
June 5, 2025
The Answer Economy: Marketing’s Next AI Adventure
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Courtney Burry
Vice President of Product, Partner, and Customer Marketing, Amplitude
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Perspectives
May 21, 2025
Digital Frustration: Why French Users Don't Tolerate Bad Apps
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Jeremy Grinbaum
Vice President of EMEA South at Amplitude
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Customer Stories
May 20, 2025
Finding Product-Market Fit: How Stuart Achieved 20% SMB Growth with Amplitude
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Hermine Fabre
Senior Product Manager at Stuart
UK flag surrounded by bar charts indicating survey responses.
Perspectives
May 20, 2025
The Silent Brand Killer: Tech Frustration in the UK
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Lee Edwards
Vice President, EMEA at Amplitude
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Customer Stories
May 7, 2025
Top Automotive Marketplace Accelerates Sales Leads by 6%
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Conner Sunday
Manager, Customer Marketing & Advocacy
Nimisha Sharath of Uber on a Product 50 award background
Perspectives
May 6, 2025
Rising Fast: 4 Innovation Lessons from Uber’s Nimisha Sharath
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Marianne Ridgeway
Sr. Communications Manager
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Best Practices
April 10, 2025
Your Personalization Strategy is Probably Basic—Here’s How to Fix It
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Phil Burch
Group Product Marketing Manager, Amplitude
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Perspectives
March 25, 2025
How Top Brands Use Data to Deliver Unmatched Customer Experiences
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Michele Morales
Senior Product Marketing Manager, Amplitude
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Customer Stories
January 30, 2025
EA Levels Up with Inclusive Development and 30% Faster Onboarding
Faith McGee
Faith McGee
Senior Research Manager, AI/Analytics at Electronic Arts
Customer Experience
Best Practices
October 14, 2024
What Is Customer Experience? Definition, Examples, & Tools
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Audrey Xu
Solutions Consultant, Amplitude
How to Calculate & Improve Your Customer Retention Rate in 2024
Best Practices
October 10, 2024
How to Calculate & Improve Your Customer Retention Rate in 2024
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Nikhil Gangaraju
Director, Product Marketing, Amplitude